Nutri

Nutri Accessibility Statement

Accessibility Statement

Last Updated: April 15, 2026

1. Our Commitment

Nutri is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply the relevant accessibility standards to ensure we provide equal access to all users.

2. Conformance Status

Target: WCAG 2.1 Level AA Conformance

Nutri aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, as referenced by EN 301 549 (the European harmonised standard for ICT accessibility) and required by the European Accessibility Act (Directive (EU) 2019/882).

Current compliance status: partially compliant. Most of the application conforms to WCAG 2.1 AA, but the areas enumerated in §4 below (text scaling, accessibility labels, colour contrast, camera-based features, charts and data visualisations) do not yet fully meet the standard. A rolling remediation programme (MOH Pass C/D/E accessibility batches) is in flight.

Content not covered by this statement:

3. Standards Applied

This accessibility statement applies to the Nutri mobile application. The following standards have been applied:

4. Known Limitations

Despite our efforts to ensure the accessibility of Nutri, the following areas have known limitations. We are actively working to resolve these issues:

4.1 Text Scaling

Some screens may not fully support Dynamic Type or system-level text scaling. Fixed font sizes are being migrated to scalable typography across the application.

4.2 Accessibility Labels

Some interactive elements may have incomplete or missing accessibility labels. We are progressively auditing all screens to ensure proper labelling for VoiceOver and the platform's native screen reader.

4.3 Colour Contrast

Certain UI elements may not meet the minimum contrast ratio of 4.5:1 for normal text and 3:1 for large text. Contrast improvements are part of our ongoing remediation plan.

4.4 Camera-Based Features

Food scanning and barcode scanning features rely on camera input. Alternative manual entry methods are provided for users who cannot use the camera.

4.5 Charts and Data Visualisations

Health metric charts and data visualisations may not be fully accessible to screen readers. We are working on providing text-based alternatives for all graphical data representations.

5. Assessment Methods

Nutri assesses the accessibility of our application through the following methods:

Preparation of this statement: self-assessment by the Nutri engineering team, informed by automated scans and manual VoiceOver walkthroughs. No external audit has yet been commissioned; an external EN 301 549 audit is planned once the Pass E remediation programme completes.

Date of most recent assessment: April 15, 2026.

Date this statement was last reviewed: April 15, 2026.

6. Feedback and Contact

We welcome your feedback on the accessibility of Nutri. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Accessibility Feedback:
accessibility@gonutri.app
General Support:
support@gonutri.app

We aim to respond to accessibility feedback within 15 business days. Where a valid accessibility concern is raised, we will provide a remediation timeline and, where possible, an accessible alternative in the interim.

7. Enforcement Procedure

If you are not satisfied with our response to your accessibility feedback, you may escalate the matter to the relevant national enforcement body in your EU Member State responsible for the European Accessibility Act.

Enforcement bodies (non-exhaustive list):

You may also raise the matter via your local consumer protection authority or the general complaint route for Directive (EU) 2019/882 in your country of residence.